Privacy Policy for Guajana Rum
Last Updated: August 2, 2025
This Privacy Policy describes how Guajana Rum (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website (the “Site”), purchase our products, or book a distillery tour. Our distillery is located in Alabama, USA. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
1. Age Restriction
You must be of legal drinking age in your country of residence to access or use our Site. We do not knowingly collect personal information from individuals under the legal drinking age. If we become aware that we have collected personal information from an individual under the legal drinking age, we will take steps to delete that information. We employ an age verification process upon entry to our Site.
2. Information We Collect
We may collect the following types of personal information from you:
- Personal Identifiers: Name, email address, phone number, billing address, and shipping address.
- Payment Information: Credit or debit card details, which are processed securely by our third-party payment processors. We do not store your full payment card information on our servers.
- Tour Booking Information: Details of the tour you have booked, including the date and time of the tour and the names of the participants in your group.
- Communications: Any information you provide when you contact us with questions, feedback, or other inquiries.
- Technical Information: IP address, browser type, operating system, and other details about the device you use to access our Site.
- Usage Information: Information about how you use our Site, such as the pages you visit, the products you view, and the links you click.
- Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.
3. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your orders for distillery tours.
- To communicate with you about your tour booking, including sending confirmation and reminder emails.
- To respond to your inquiries and provide customer support.
- To improve our Site, products, and services.
- To send you marketing communications, if you have opted in to receive them. You may opt-out of receiving marketing emails at any time by following the unsubscribe instructions in the email.
- To comply with our legal and regulatory obligations.
- For security purposes and to prevent fraud.
4. Sharing Your Information
We may share your personal information with the following third parties:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, and website hosting.
- Business Partners: We may share your information with our trusted business partners for marketing or other purposes, provided you have given us your consent to do so.
- Legal and Regulatory Authorities: We may disclose your information if required to do so by law or in response to a valid request from a law enforcement or other government agency.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. You can review, correct, and update your personal information by logging into your account on our Site. You may also contact us to request access to, correction of, or deletion of your personal information.
For California Residents:
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- The right to know what personal information we have collected about you, the sources from which it was collected, the purposes for which it is used, and with whom it is shared.
- The right to request that we delete your personal information.
- The right to opt-out of the sale of your personal information. We do not sell your personal information.
- The right to non-discrimination for exercising your CCPA rights.
To exercise your rights under the CCPA, please contact us using the contact information provided below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. For further information about the types of cookies we use, why, and how you can control cookies, please see our Cookie Policy.
7. Data Security
We have implemented appropriate technical and organizational security measures to protect your personal information from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
8. International Data Transfers
Our Site is hosted in the United States. If you are accessing the Site from outside the United States, your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.
10. Contact Us
If you have any questions or concerns about our use of your personal information, please contact us at:
- Email: info@guajanarum.com
- Address: 9582 Madison Blvd Suite 3, Madison, AL 35758, USA
